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Bob Sullivan

Corporate sneakiness. Government waste. Technology run amok. Outright scams. The Red Tape Chronicles is MSNBC.com's effort to unmask these 21st Century headaches and offer real solutions that save you time and money.

Bob Sullivan covers Internet scams and consumer fraud for MSNBC.com. He is the winner of multiple journalism awards for his coverage of online crime and author of Gotcha Capitalism: How Hidden Fees Rip You Off Every Day and What You Can Do About It. and Your Evil Twin: Behind the Identity Theft Epidemic.

Got some red tape you want Bob to untangle? Write BobSullivan@
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The hidden costs of loyalty cards

Posted: Friday, May 23 2008 at 07:00 pm CT by Bob Sullivan

Consumers love the savings that come with those plastic discount cards. But they have drawbacks. An MSNBC.com "Gotcha Room" report, by Bob Sullivan, with Producers Andy Gross and Colleen Sanvido, graphics designer Patrick Longstreth, and editor Nat Cohen.

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Cover_crunched_by_media Bob Sullivan's new book unmasks hundreds of hidden fees and offers step-by-step instructions on how to fight back. Order it here.

Or Pre-order Bob's new book, Stop Getting Ripped Off: , coming Dec. 29.

Bob Sullivan